Watch What Happens

I wise mentor once said to me, “If you want to know what people really want, watch what happens.” Words are fine, actually more than fine. I love words. I make a living putting words on the page in a particular order to get a particular message out. But when it comes to character, watching what happens will tell you more about a person than their words.

Watching what you do will also tell you what you really want, no matter what you insisted upon verbally. I can tell you I’m over your slight when you stood me up at the movie theater. It’s OK. All is forgiven. But if you call me again and get the cold shoulder, you’ll know what I really think.

Words can be used as a subterfuge, to disguise our real desires and inclinations. Words can be true and direct, or they can misguide. But it’s much harder to cover up with our actions. Our actions display what we really want.

This is true even of larger issues.  People have ended relationships–marriages, jobs, business associations, sports teams, etc.–not by stating openly that they want out. Rather, they acted out until someone else–a spouse, boss, coach, etc.–ended the relationship for them. This gives the one who wanted out the advantage of being “out” without taking responsibility. They can say, “He left me!” “They fired me!” “The coach threw me off the team!” But it’s what they truly wanted all along.

The tricky part is, sometimes we act out what we really want, yet we are so adept at self-deception that we don’t realize what we’re doing. We can complain about happened–and mean it. We can feel the pain of loss and the grief of separation–and it’s real. But something down deep really wanted the outcome we got.

As my wise mentor said, “If you want to know what people really want, watch what happens.”

Wayne

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